Marketing & Sales Co-ordinator

·       To carry out effective sales coordination between Sales Team, Accounts team and Fragrance Development team as per the requirement.

·       To manager Customer Service for Domestic as well as Export business.

·       To follow up weekly basis with key customers of Fine Fragrance/ Cosmetics/ Detergents.

·       To support conversion of lead to customer of Fine Fragrance/ Detergent and Cosmetics.

·       To create RFD on the basis of briefs received from customer based on detailed knowledge and understanding of such projects.

·       To follow up on sample feedback on a timely basis.

·       To generate new business by way of regular follow up for new orders with the customers allotted.

·       To carry out UT updation

·       To carry out open RFD status follow up and update it on a regular basis.

·       To maintain tracking sheet of sample sent to customers with courier details

·       To ensure order booking and regular follow up

·       To effectively manage and attend to customers while they visit the factory

·       To coordinate of vehicle and food arrangements for visiting customers

·       To share sales circular to customers and execute the same

·       To conduct customer meetings in factory and understand his requirements

·       To coordinate with Application  and Fragrance Development teams for showcasing samples to customers.

·       To arrange pick up of samples from customer's end

·       To manage appointments with customers for meeting with Director -Sales during tour.

·       To follow up with customers for collection of payments as per the credit norms / payment policy.

·       To arrange samples and other requisition of Director -Sales to be carried for tour.

·       To sending requisition for buying any perfume for Fragrance Development purposes

·       To share transport details of material with customer

·       To book complaint for any material issue received from customer and its follow up with concerned department

·       To support in giving pricing update to customer

·       To manage new customer creation and development (Domestic/ Export)

·       To provide weekly / monthly MIS, Dashboards and reports to Management as per their requirement.

·       Any other responsibility as assigned by Management from time to time.